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RTD questions
Where can I pick up my RTD College Pass?
If you are a new student living off campus, you can pick up your RTD College Pass at the Buff One Card Office in the C4C. If you are a freshmen student living in a residence hall, you will receive your RTD College pass during move-in. Find out more by reading the Bus information and updates page.
I lost my RTD College Pass. Can I get another one?
Yes. You can purchase a replacement RTD College Pass Card for a fee 10 dollars. Pick up your bus pass along with your Buff OneCard in the Campus Card Office in room N180 in the Center for Community building. Phone number is 303-492-0355. Find out more by reading the Bus information and updates page.
My card keeps failing when I tap it on the bus' card reader.
The problem could be from a variety of reasons.
- If a semester or longer was taken off your card was deativated and it can't be reactivated once your return.
- The card was suspended over a summer term when the mandatory fee wasn't paid. The card will begin working on August 1 (or shortly after).
- The card is damaged and needs to be replaced.
- You have numerous cards assigned to you and an older card is being used. Like a credit card that's been replaced, only the newest card will work.
- Once a suspension has been removed or a new card assigned it typically takes 24-72 hours for all bus card readers to recognize the status change. The more often you ride the faster the system will recognize your card.
Please contact buspass@colorado.edu before visiting the Buff OneCard office. They don't have the ability to check your card status.
If your card isn't working and you are still enrolled please email buspass@colorado.edu with your name and the last 4 digits of your student ID and we will figure out the issue and either fix it or give you further direction.
I am not enrolled in classes this semester, but I want to keep riding the bus. Can I buy a pass?
If you are taking a semester off and are officially enrolled in the Stay Connected or Time Off program, you can purchase a bus pass. You can purchase it from the Buff OneCard office in C4C. If you have graduated or withdrawn from classes please contact RTD to purchase a bus pass. Find out more by reading the Bus information and updates page.
Am I eligible to waive the RTD College Pass fee?
The College Pass program is a mandatory fee that was passed by the student body in 1991 and again in 2009. However, if you already have a valid EcoPass, a valid military pass, live outside of the RTD service area, or have a disability that prevents you from using public transit you can get a refund to your bus program fee. Find out more by reading the RTD Fee Waiver Policy page. If you meet the qualifications, fill out the Student Bus & Bike Programs Fee Waiver Request Form and we will verify your eligibity and process your fee waiver.
Find out more by reading the Bus information and updates page.
When does my Spring RTD College Pass expire?
Spring bus passes are scheduled to suspend on May 26 and reactivate for the Fall term on Aug. 1. We suspend the 20,000+ bus pass cards for non-fee paying students over the summer.
If you would like to retain your bus pass, you can purchase a summer bus pass at the Buff OneCard office in C4C. If you are enrolled in Summer classes and pay the standard fee package, your pass will remain active.
Where can I find RTD maps and schedules?
The Bike Station, the Rec Center and the UMC, to name a few places on campus. Look in building lobbies for more RTD map cases. Or, you can look online at the RTD Lightrail and Bus Schedule page or google maps does a great job at figuring out which route is best.
Can I use my Buff OneCard to get to Denver National Airport (DIA)?
Yes, your Buff OneCard will get you to the airport and back without paying the fare box. This trip is normally $10.50 each way from Boulder. During peak student travel times, RTD runs two buses instead of one and has a support vehicle with extra personal to help get you loaded on the bus quickly and off to the airport. For schedules and more skyride information visit the RTD Airport Service page.
I lost my Buff OneCard, where do I get a new one?
Whether you lost, broke, or had your pass stolen you'll need to visit the Buff OneCard office in C4C to get a replacement card. The replacement fee is $10 and this covers our cost of the card, printing, and administration. Just like a credit card, you are only allowed to have one valid card at a time. We will take care of permanantly deactivating your previous pass and assigning your new pass.
I'm not enrolled in classes this semester, but I want to keep riding the bus. Can I buy a pass?
If you are taking a semester off, you can purchase an optional transit pass. Currently the pass is $95 a semester and you can purchase it from the Buff OneCard office in C4C. This will also give you access to services through the bike stations. If you have graduated or withdrawn from classes please contact RTD to purchase a bus pass.